Casmiro's Privacy Policy

Casmiro only collects information that is necessary, in accordance with your privacy policy. No unnecessary data is requested.

Information Collected Directly From You

• Registration Details: Full name, email address, mobile number, date of birth, and password.
• Identity Verification (KYC): Copy of your National ID, passport, or other government-issued identification.
• Address: Proof of residential address and supporting address verification documents.
• Payment Information: Mobile banking number or bank account details (full card numbers are never stored).
• Support Contact: Any conversations you have when contacting or chatting with our support team.

Automatically Collected Information

• Device Information: Device type, operating system, and browser version.
• IP Address: For security verification and geographic location detection.
• Usage Logs: Pages visited and time spent, games played, and login timestamps.
• Cookies & Tracking: Cookies are used to improve your experience on the site.

Under Casmiro's Privacy Policy, every piece of information collected has a specific purpose. It is never used beyond that purpose.

Analytics & Improvement

We analyze your usage data in aggregate to improve the platform experience. All such analysis is anonymized and cannot be linked back to you personally.

Casmiro never sells your personal information. However, limited data may be shared with trusted partners where necessary to deliver our services.

When Your Information May Be Shared

• Payment Provider: Necessary information is shared with payment platforms such as Mobile Pay, Nagad, Rocket, and others to process transactions.
• KYC Provider: Documents may be sent to authorized verification services for identity verification purposes.
• Game Provider: Limited account information is passed to the provider's server while a game is being played.
• Legal Obligation: We are legally required to share information in response to valid requests from law enforcement authorities.
• Fraud Prevention: Suspicious activity may be reported to fraud prevention services.

Cookies are small data files stored in your browser. In accordance with Casmiro's privacy policy, cookies are used to improve your experience on the platform.

Types of Cookies We Use

• Essential Cookies: Used to maintain your login session and ensure security. These cannot be disabled.
• Functional Cookies: To remember your preferences such as language and theme settings.
• Analytics Cookies: To understand which parts of the site are used most.
• Marketing Cookies: To show you relevant offers (you can turn this off).

How to Disable Cookies

You can disable or delete cookies at any time through your browser settings. Please note that turning off essential cookies may cause certain features to stop working.

Casmiro follows the highest industry standards in data protection. Our security team monitors your information 24/7.

Technical Safeguards

• All data transfers are protected with 256-bit SSL/TLS encryption.
• Passwords are stored using bcrypt hashing — no one can view them directly.
• Two-factor authentication (2FA) available.
• Regular security audits and penetration testing.
• Automatic detection and blocking of suspicious login attempts.

Administrative Safeguards

• Only authorized personnel have access to personal information.
• All staff receive regular data protection training.
• In the event of a data breach, affected members will be notified within 72 hours.

Under Casmiro's Privacy Policy, you have several important rights regarding your personal data. To exercise any of these rights, please reach out to our support center.

Casmiro does not retain data beyond what is necessary. However, certain information is required by law to be kept for a specified period.

After your account is closed, all data beyond what is legally required to be retained will be securely deleted. Contact us if you need confirmation of your data deletion.

Casmiro is strictly for adults (18+). We do not knowingly or unknowingly collect information from any minors.

• Age is verified at the time of registration.
• If a user is identified as a minor, their account will be immediately suspended and all associated data deleted.
• If a minor has created an account using false information, a parent or guardian may contact us and the account will be closed.

Casmiro may update its privacy policy from time to time. For any significant changes, you will be notified in advance via email or a platform notification.

• The date of the latest update will always be displayed at the top of the page.
• At least 7 days' notice will be given before any significant changes take effect.
• Continued use of the platform after any changes have been made will be considered acceptance of the updated policy.
• If you do not agree to the updated policy, you will have the option to close your account.