Please read these terms and conditions carefully before creating an account on Casmiro. By using the platform, you are considered to have automatically accepted all terms.
These six areas are at the heart of Casmiro's Terms & Conditions
You must be at least 18 years old to open an account on Casmiro. Each person is permitted one account only. Registering with false information will result in account closure.
All bonuses are subject to specific wagering requirements. Bonus funds cannot be withdrawn directly — they must be wagered a set number of times before withdrawal is possible. If you attempt to withdraw before meeting the requirements, the bonus will be forfeited.
Deposits and withdrawals are only available through verified payment methods. KYC verification is mandatory before withdrawing. Any transaction may be suspended if money laundering is suspected.
Keep your password and login details strictly confidential. Sharing your account with anyone else is not permitted. If you notice any suspicious activity, contact support immediately.
Casmiro is committed to preventing gaming addiction. Members can set deposit limits, betting limits, or self-exclusion at any time.
Bonus abuse, multiple accounts, fraud, bot usage, or any other form of dishonest activity is strictly prohibited and will result in permanent account closure.
Welcome to Casmiro. These Terms & Conditions apply to all members using the Casmiro platform. By opening an account or using the platform, you are considered to have fully accepted these Terms & Conditions. Please read them in full before you get started.
Important: These terms are written in plain language so they're easy to understand. If you have any questions, visit our Help Center Contact us.
Who can open an account on Casmiro and what requirements must be met
To open an account on Casmiro, you must be at least 18 years of age is required. This platform is strictly prohibited for minors. Providing a false date of birth or using a fake identity during registration is a legal offense and will result in permanent account closure.
Under Casmiro's terms and conditions, each individual is only One account can be managed. Opening multiple accounts from the same device, IP address, or household is not permitted unless Support has been notified in advance. If multiple accounts are detected, the balances across all accounts may be forfeited.
KYC (Know Your Customer) verification is mandatory before your first withdrawal or for transactions above a certain amount. The following will be required:
KYC verification is typically completed within 24–48 hours of document submission. Withdrawals will remain on hold until verification is complete.
Security Tip: Never share your login details with anyone. No Casmiro staff member will ever ask for your password.
How, how much, and through which methods you can make a deposit
Making a deposit on Casmiro is simple and secure. Deposit using Bangladesh's most popular payment methods and your balance will be updated instantly.
| Payment Methods | Minimum | Maximum | Processing Time |
|---|---|---|---|
| Mobile Pay | ৳200 | ৳50,000 | Instant |
| Nagad | ৳200 | ৳50,000 | Instant |
| Rocket | ৳500 | ৳30,000 | Instant |
| Bank Transfer | ৳1,000 | ৳2,00,000 | 1–3 Business Days |
Please note: Always use the correct reference number when making a deposit. Deposits submitted with an incorrect reference may experience delays in being credited.
How winnings are withdrawn and the conditions that apply
Withdrawals at Casmiro are transparent and straightforward. Follow the terms and conditions, and your funds will arrive within the specified timeframe.
Casmiro processes withdrawals for regular members within 4–24 hours. VIP and high roller members enjoy even faster processing times. Bank transfers may take 1–3 business days.
Warning: If money laundering or fraud is suspected, Casmiro reserves the right to suspend any withdrawal request pending further verification.
Complete rules for receiving and using bonuses
Casmiro's bonus offers are designed to give members more opportunities to win. However, each bonus comes with its own terms — please read these carefully before claiming any offer.
Wagering requirements refer to how many times you must bet the bonus amount before you can withdraw it. For example, a ৳1,000 bonus with a 30x wagering requirement means you must place ৳30,000 in bets before making a withdrawal.
The welcome bonus for new members applies only to the first deposit and can be claimed once. The first deposit must be made within 30 days of account registration. The bonus is valid for 7 days from the date of deposit.
Tip: Read the specific terms of an offer before claiming any bonus. You'll find answers to all bonus-related questions in the Help Center.
Rules to follow while playing
All games on Casmiro are powered by third-party certified RNG (Random Number Generator) technology, meaning every outcome is entirely random and not predetermined.
If your internet connection drops or a technical error occurs during a game, the outcome will be determined based on Casmiro's server logs. In such cases, the result will be taken from the last confirmed server state.
In the event of a dealer error or misunderstanding in Live Casino, video recordings will be reviewed to reach a final decision. The use of abusive or threatening language in the chat may result in temporary or permanent account suspension.
Casmiro's Responsible Gaming Policy & Member Protection Measures
Casmiro believes gaming should be fun, not a source of problems. That's why we've put in place a number of features to promote responsible gaming.
Go to Account Settings to configure these options, or visit our Responsible Gaming page. Once self-exclusion is set, it cannot be reversed before the specified period ends.
Please note: If gaming is causing stress or anxiety rather than enjoyment, take a break immediately. Our support team is always here to help.
Actions strictly prohibited on Casmiro
Any activity that violates Casmiro's terms and conditions is strictly prohibited. Engaging in any of the actions listed below may result in permanent account closure and forfeiture of all balances.
Important: If any suspicious activity is detected, Casmiro reserves the right to suspend the account and withhold withdrawals pending investigation.
How your information is collected and used
Casmiro is fully committed to protecting your personal information. We only collect data that is strictly necessary to operate the platform.
Casmiro does not sell your personal information to third parties. For more details, please read our Privacy Policy page.
Casmiro's limitations and scope of liability
Casmiro is committed to providing the highest quality service. However, some situations may arise that are beyond our control.
In any dispute, Casmiro's decision shall be considered final. However, if you believe a decision was unfair, please visit our Help Center Contact us — we take all complaints seriously.
What happens if the terms change in the future
Casmiro reserves the right to update or modify these Terms & Conditions at any time. If changes are made, you will be notified via your registered email or mobile number, and the updated date will be reflected on this page.
Contact: For any questions about our terms, email us at: support@casmiro.biz or Help Center Chat with us on live chat.