Gaming is for fun — not hardship. Casmiro believes every player deserves to play safely, within their limits, and with genuine enjoyment. All the protection tools you need are right here.
We're more than just a gaming platform — we're a partner in responsible gaming. Your wellbeing matters more to us than our bottom line.
Casmiro helps you stay in control at all times
Set your own maximum deposit limit — daily, weekly, or monthly. Lowering a limit takes effect immediately; increasing one requires a 7-day waiting period. That's the core principle of responsible play.
Decide in advance how long you'll play in a session. You'll get an automatic notification when that time is up. Responsible gaming means keeping track of your time.
If losses exceed a set amount, your account is automatically suspended temporarily. This tool protects you from making costly decisions in the heat of the moment.
You can set a gaming break for anywhere between 1 day and 6 weeks. You won't be able to log in during this time. A short pause can make a real difference.
You can self-exclude from Casmiro for anywhere between 6 months to permanently. Choosing to step away takes courage — and we fully respect that decision.
If you'd rather not receive bonus offers or promotional messages, you can turn them off at any time. Reducing temptation is an important part of playing responsibly.
Casmiro's Vision & Core Principles
Responsible gaming means treating gaming as a form of entertainment — not a solution to life's problems. At Casmiro, we believe a player who knows their limits and sticks to them is a truly smart gamer.
Online gaming is an enjoyable experience for many people. But for some, it can spiral out of control over time. Casmiro has protective tools in place from the very start to help prevent that from happening.
Keep in mind: Responsible gaming doesn't mean quitting — it means playing smart and keeping it fun.
Responsible gaming is a core part of the Casmiro experience. Our support team, account settings, and built-in tools work together to keep you in control at all times.
How to Tell When Gaming Is Becoming a Problem
We don't always notice when recreational gaming starts becoming a problem. Casmiro wants you to recognize these warning signs early.
If you notice 2–3 of the above signs in yourself Use Casmiro's protection tools now or Help Center Get in touch.
Steps to Set Limits in Casmiro Settings
The most effective way to play responsibly is to set your limits in advance. On Casmiro, it's simple — just a few clicks and you're done.
Good to Know: Increasing a limit comes with a 7-day waiting period — and that's by design. It's there to protect you from raising limits impulsively in the heat of the moment.
When you need a break or a permanent one
Sometimes you just need a proper break. Casmiro's self-exclusion feature is entirely voluntary and easy to use. Taking it isn't a sign of weakness — it's a sign of courage.
One thing to keep in mind: Choosing self-exclusion means you're looking out for yourself and your family. Casmiro respects that more than anything.
To set up self-exclusion Help Center Reach us via live chat or email us at support@casmiro.biz. Our team will respond within 24 hours.
Casmiro strictly enforces an 18+ policy
Casmiro is strictly for users aged 18 and above. We believe it is every parent's responsibility — and ours — to ensure children and teenagers are kept away from online gaming entirely.
A Note for Parents: If you suspect your child has opened a Casmiro account using false information, contact us immediately at support@casmiro.biz. We'll close the account promptly.
Responsible Gaming — Frequently Asked Questions